Shopping online should be a breeze, and at Tellme, we’re dedicated to making your experience as smooth as possible. From the moment you place your order to the time it arrives at your doorstep, understanding our dispatch process is key to enjoying your shopping journey. Here’s everything you need to know about our delivery policy, timelines, and shipping services.

Delivery Policy

At Tellme, we prioritize fast and reliable deliveries. Our standard time is 7 days, though this may vary based on your location and the product type. Each item on our platform includes an estimated delivery time on its detail page, so you’ll know what to expect before checkout. Some items may arrive sooner depending on stock availability and proximity to our vendors, while overseas shipments might take longer.

Delivery Timeline

Delivery timelines at Tellme are calculated in business days (Monday to Friday), excluding weekends and public holidays. Your order’s timeline begins the first business day after processing. For example, if you order on a Friday, processing starts Monday, extending the expected delivery timeframe.

This structured schedule allows us to maintain efficiency while ensuring quality handling of your packages. Although our standard dispatch is set at 7 days, we strive to deliver as quickly as possible.

Methods of Dispatch

Once your order is confirmed, our shipment process kicks off immediately. Depending on your location and product availability, delivery times may vary. Our associates will attempt delivery up to three times over five days between 7:00 am and 6:00 pm. If you’re unavailable after three attempts, the order will be cancelled; however, our customer service team is always ready to help you reschedule or reorder.

To keep you informed about your package’s status, we offer tracking services for both local and international shipments, allowing you to know exactly where your order is at all times.

Shipping Services

We provide two primary shipping methods:

– Standard Shipping: This option is ideal for products held in stock by local vendors, enabling faster delivery times for items readily available in Nigeria.

– Shipped from Overseas: For unique or specialized items not available locally, this option involves shipping from international vendors, which may take longer but offers exclusive products worth the wait. We understand that waiting for a package can be exciting yet challenging. That’s why we aim to make the process as hassle-free as possible with regular updates and diverse shipping options.

Why Choose Tellme?

Choosing us means opting for reliability and quality service. Here are some reasons why we stand out:

– Timely Deliveries: We work diligently to ensure your orders arrive within the estimated time.

– Flexible Dispatch Attempts: If we miss you initially, we’ll make up to three attempts to deliver your order.

– Clear Communication: With tracking services and regular updates, you’ll always know where your package is.

– Shipping Variety: We cater to both local and international needs with tailored shipping options.

– Customer Support: Our dedicated team is available for any questions or concerns regarding your order.

We recognize that receiving your purchases promptly and in excellent condition is vital for a positive shopping experience. Therefore, we’ve designed our shipment policies with customer satisfaction at the forefront.

How to Get Started

Shopping with Tellme is straightforward. Here’s how:

1. Visit our website [ http://www.tellme.ng/]

2. Browse through our extensive range of products.

3. Select your desired item, choose a shipping option, and complete your order.

4. Relax while we manage the rest! You’ll receive updates throughout the shipment process.

With our customer-centric approach to delivery services, whether you’re making a large purchase or just picking up essentials, our systems are designed for safe and timely arrivals. When you choose Tellme, you’re choosing reliability and convenience.

So why wait? Start your next shopping adventure with Tellme today and experience fast, dependable delivery!

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